Delivery Information

Dispatch

All orders received before 13:00 CET on working days (Monday – Friday, excluding national holidays) will be dispatched the same day.

Orders received after 13:00 CET or on weekends and national holidays will be dispatched the next working day.

Firetoys holds stock in warehouses in the EU, UK and US. Goods will be sent from the most appropriate warehouse to maximize delivery speeds. Please note all duties and taxes within the EU are fully paid.

EU Delivery

Road courier via DPD/DHL/FedEx:

• 2-5 working days

• €16.95 for mainland EU orders under €200.

• Orders over €200 are shipped for free.

Deutsche Post Packet Tracked:

• 6-12 working days

• From €6

• Small, lightweight non-urgent orders. From €5, depending on weight and destination.

FedEx International Priority

• 1-2 working days

• The rate for this service (if available) will be shown at the checkout.

All orders placed before 13:00 CET on working days are dispatched same day.

WORLDWIDE DELIVERY

Shipping options will be available at checkout, depending on location.

Customers outside the EU may have to pay import VAT and/or customs duties depending on the delivery country thresholds. We do not have any control over these charges or any associated clearance fees. As they vary from country to country we would recommend you contact a local expert who can advise on specific rates.